CCNH Policies
Clayton College of Natural Health is in compliance with all requirements imposed by or pursuant to Title VI of the Civil Rights Act of 1964 and the regulations issued there under, to the end that no person in the United States shall, on the ground of race, color, age, gender, or national origin, be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under any program or activity sponsored at this institution. Further, as prescribed by Section 504, Rehabilitation Act of 1973, this institution does not discriminate on the basis of handicap in admission or employment in its programs and activities.
Under the provisions of the Family Educational Rights and Privacy Act, you have the right to withhold the disclosure of “directory information” by notifying the Registrar’s Office in writing. Please carefully consider the consequences of your decision to withhold this information.
Clayton College receives many inquiries for directory information from a variety of sources including prospective employers, other institutions of higher learning, licensing agencies, government agencies, insurance companies, financial institutions, etc. If you have requested a release restraint and we are contacted by an employer, graduate school or insurance company, etc, we will not confirm that you are or have been enrolled. This includes all requests for verification, including those received in writing, verbally or over the internet.
CCNH assumes no liability for honoring your instructions that information be withheld. Once you have requested a release restraint, the restriction will remain in place until you notify Clayton College in writing that you wish the hold to be removed.
Students have the right to:
It is the responsibility of each student to:
Our mission is to provide students with the best possible education in the fields of natural health and holistic nutrition by providing materials that are current, relevant, and exciting. Final exams, projects, and other papers are our measure of how well you have learned this material. Exams should be completed to the best of your ability, without assistance from others.
As such, you will complete all tests, exams, and other projects in your own words. While it is acceptable to study with other people, you must take individual responsibility for all work that is submitted to the school. All exams and other papers must be submitted according to the provisions stated below:
This policy requires you to agree to complete your own work. Its oath is similar to what a student would make by filling out enrollment forms at a traditional 90 university. It should serve as a constant reminder that any documented violation of the ISP will result in probation or withdrawal, depending on the severity of the violation.
It is essential for students to inform CCNH any time a change occurs in their contact information. Contact the operations support department immediately if you change your name, e-mail address, mailing address, or phone number. Official legal documentation is required for a name change.
Students progress through their programs by enrolling and completing 16-week academic terms. Students enrolled in an annual enrollment plan (AEP) complete the number of courses in their plan within a one-year period through 16-week academic terms.
We recognize that unforeseen circumstances may prevent students from meeting these requirements. In these cases, an extension may be available.
A student failing to enroll in three consecutive terms may be subject to a new program outline and program requirements. This policy is intended to ensure that the degree-seeking student’s requirements are current and in keeping with the school’s commitment to academic excellence.
With each term enrollment, an Enrollment and Tuition contract is created and must be signed by the student before the term start date.
If a student falls behind in his or her payments, then his or her account will be placed on an accounting hold status and he or she may lose access to his or her CCNH Web site account.
If upon evaluation of an individual’s application and orientation course, CCNH deems that he or she is unprepared for college level work, Clayton College reserves the right to deny enrollment.
Any individual whose academic needs and goals may not be served by CCNH may be denied admission. If a student is found to lack sufficient written aptitude or proficiency in English, he or she may be required to take an English composition course.
If at any time the CCNH academic department determines that a student is not able to satisfactorily complete or progress in the CCNH program in which he or she is enrolled, remedial or probationary action will be taken.
Students enrolled in courses that require proctoring of specific assignments must select an appropriate proctor and seek approval of the proctor by a CCNH faculty member. A Proctor Approval Form is required for each course that requires a proctor and a Proctor Certification Form is required for each proctored assignment that is completed.
Students are responsible for identifying, nominating, and making all the arrangements for proctoring their tests and exams, including the payment of any fees for services and the cost of returning materials to CCNH. The proctor must be able to receive the student's tests via e-mail as attachements.
CCNH awards academic credit by semester hours. All CCNH courses, unless otherwise noted, receive or are awarded three semester hours after successful completion. Courses and the related assignments are constructed to measure success in meeting the overall program and course objectives. All tests and exams will receive a numerical grade. The final letter grade will be determined by a combination of the submitted assignments, including progress tests, final exam, projects, and writing assignments. Retake exams and projects will not be available.
If you are unable to complete a course(s) in the sixteen week term, a 30-day extension is applied to the term. When the extension is applied the grade of I (Incomplete) will be assigned to the incomplete course. At the end of the extension period, zeroes will be assigned to any incomplete assignments and the course average will be calculated.
If a student believes that an exam or project answer was misgraded and can support his or her answer with textual evidence, then an e-mail or written contestation must be submitted to his or her program advisor within 30 days of the original grading. The contestation must include information such as course number with course code, page references, which test, and the question number.
Academic misconduct includes, but is not limited to, violating CCNH policies by cheating, plagiarism, fabrication, and misrepresentation, beginning with your admissions application. Penalties may range from a reprimand to suspension or withdrawal.
A newly enrolled student will be placed on academic warning if a 2.00 grade point average is not achieved upon completion of the first term of enrollment. The student must have a discussion with his or her program advisor and an appropriate faculty member before the next term is begun. If the next term’s grade point average is not 2.00 or higher, then the student will be placed on academic probation.
A student on academic probation must meet with his or her program advisor and an appropriate faculty member to agree on a plan of action that will improve the student’s academic progress (e.g., courses to take or repeat, advice for further information, basic writing skills practice, etc.). The program advisor will monitor the student’s academic progress throughout the probationary period. Any academic probation period exceeding two (2) terms of a program will be considered for withdrawal. The chief academic officer or the assistant director of academics will be consulted and notify the student of the decision.
In order to graduate, a student must fulfill all academic and financial requirements. If a student has completed all of the academic requirements, but has not yet paid his or her tuition in full, he or she will not be able to graduate. It is the student’s responsibility to apply for graduation. No student is a candidate for graduation until the application is received, after which an academic evaluation of the student’s records will be conducted. If it is determined that there are outstanding courses to complete in order to fulfill the degree requirements, the student will be notified and will be required to submit another application for graduation after registering for the term in which the remaining required courses will be completed.
It is the student’s responsibility to meet the following graduation requirements:
Your graduation date is the end date of your last term or 30 days beyond if an extension is required. Diplomas are shipped approximately six to eight weeks after graduation has been verified.
A student who wishes to withdraw must notify the school, identifying the effective cancellation or withdrawal date and the reason for the cancellation or withdrawal. The notification may be made by phone, letter, fax, or e-mail. However, we encourage withdrawing students to provide a written request.
All students are required to sign an Enrollment and Tuition Contract (ETC). An ETC may be cancelled within five calendar days after midnight of the day on which the ETC is submitted to receive a full refund of the tuition paid.
Students who withdraw after the cancellation period will be subject to an administrative fee equal to 20% of the term tuition up to a maximum of $200 and the remaining tuition will be refunded on the following basis:
All students are required to sign an Enrollment and Tuition Contract (ETC) when registering for an Annual Enrollment Plan (AEP). An ETC may be cancelled within five calendar days after midnight of the day on which the ETC is submitted to receive a full refund of the tuition paid.
A student who withdraws from an AEP or a particular term within an AEP after the cancellation period will be subject to an administrative fee equal to 20% of the AEP tuition up to a maximum of $200. The refund (if applicable will be calculated on the total tuition minus the administrative fee and the following policies:
When a student contracts for an AEP, the student is agreeing in advance for a group of 6-12 courses to be completed in a 12-month period. The tuition rates of the AEP reflect a preferential tuition rate in comparison to the tuition rates for single term enrollments. The preferential tuition rate is realized only when a student completes all the courses/terms in the AEP. Therefore, if a student withdraws from an entire AEP, the refund is calculated with the single term tuition/credit hour rates applied. When a student withdraws from a term within an AEP or a course within a term with intentions of completing the AEP, the preferential pricing is maintained unless the student drops below the required six course minimum for an AEP. In all cases, the student must provide written documentation of their intent to complete.
If a student withdraws from a single term of an AEP, but indicates an intention to complete the remainder of the AEP, a refund is calculated based on the preferential AEP pricing and time based policy below:
Based on the student’s preference, the refund can be credited to the student account and the payments recalculated based on the new balance or a refund will be processed.
If a student requests to withdraw from a course during a term of an AEP with the intention to complete the course in a later term of the AEP, the following guidelines will apply:
When a student contracts for an AEP, the student is agreeing in advance for a group of 6-12 courses to be completed in a 12-month period. The tuition rates of the AEP reflect a preferential tuition rate in comparison to the tuition rates for single term enrollments. The preferential tuition rate is realized only when a student completes all the courses/terms in the AEP. Therefore, if a student withdraws from an entire AEP, the refund is calculated with the single term tuition/credit hour rates applied.
When withdrawing from an entire AEP, a refund is determined by considering both the term currently in progress and the courses remaining in the AEP. For a term currently in progress, the student is entitled to a refund based on the timed based schedule set forth above, after the AEP tuition is recalculated based on the single term tuition rates.
For courses remaining in the AEP, a refund is determined by recalculating the tuition for the courses on the single term tuition rates.
If a student withdraws from an entire AEP in the last term of the AEP, the refund is calculated based on the time based policy.
Students in AEPs are expected to register for a sufficient number of classes each term so that the AEP is completed in 12 months. Should all courses in the AEP not be completed within 18 months from the AEP Start Date noted on the ETC, any unused credit hours under this AEP will expire and the student will have no further right to educational instruction under this AEP. The student will not be entitled to a refund of any tuition paid under this AEP.
It is the policy of CCNH to continuously monitor student grievances and resolve them as quickly and fairly as possible. Student grievances are addressed by the assistant director of academics and/ or the chief academic officer. All grievances are logged and assessed for possible trends. If trends are found, they are presented to the president and leadership council for potential improvement plans.
Any unsettled dispute between the student and CCNH shall, on demand of either party, be submitted by them to arbitration under the Commercial Arbitration Rules of the American Arbitration Association.
Any such arbitration shall be held in Birmingham, Alabama, and state law shall apply. The agreement to arbitrate shall be specifically enforceable in any court of competent jurisdiction. The arbitrators’ decision shall be final and judgment duly entered in accordance with applicable law in any court having jurisdiction.
